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Employee Development and the Influence of Gaming
Employee Development and the Influence of Gaming S ...
Employee Development and the Influence of Gaming Slides
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The presentation "Employee Development and the Influence of Gaming" (ACEC 2023) by Terracon Consultants highlights innovative employee training using gamification, particularly for laboratory management development. The session emphasizes a collaborative and consultative approach to learning, showcasing how gamification tools can be effectively applied across firms of any size and budget.<br /><br />Key learning objectives include training laboratory leaders on workflow aspects affecting safety, efficiency, and quality; explaining the significance of consistent Quality Management System (QMS) implementation; modeling technical expertise; and promoting financial acumen to grow laboratory business profitably. The Laboratory Management Practice Resource Group (PRG), with 90 years of collective expertise overseeing 140 laboratories, drives this initiative focused on safety leadership, quality management, technical excellence, and financial success.<br /><br />Training is delivered through scenario-based eLearning modules, including an online “escape room” simulation, self-paced work packets, and peer learning facilitated by laboratory leaders. This immersive approach enables participants to make decisions that influence performance, reinforcing positive behaviors and redirecting negatives, while ensuring consistent key messages and resource links. The curriculum covers four key topics: leading safety, quality management, technical excellence, and financial success.<br /><br />Additional resources such as form-fillable eBooks, participant and facilitator guides, and supervisor checkpoints support ongoing development. With over 80 graduates and positive feedback, the program demonstrates successful adoption and continual investment in gamified learning techniques to enhance employee development and operational effectiveness in laboratory settings.<br /><br />Overall, the session presents gamification as a powerful tool to engage learners, improve knowledge retention, foster collaboration, and build leadership skills, adaptable to various organizational sizes and budgets, underscoring its value in modern workforce development.
Keywords
Employee Development
Gamification
Laboratory Management
Quality Management System
Safety Leadership
Technical Excellence
Financial Acumen
eLearning Modules
Scenario-based Training
Collaborative Learning
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