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APPENDIX B
APPENDIX B
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Pdf Summary
The Oakleaf Group's Business Continuity Plan (BCP) aims to ensure uninterrupted operation of facilities, systems, and communications during significant disruptive events affecting business operations. It covers the entire Business Continuity Management System scope from the Business Continuity Policy and is designed to rapidly recover and resume business functions, safeguarding employees, property, critical data, and records.<br /><br />Key elements include data backup and recovery, alternate communication methods, relocation options, supplier management, and regular testing. Risks affecting continuity are assessed via Business Impact Analysis and risk management documentation, with preventive and corrective actions detailed in a Risk Treatment Plan. Maximum Acceptable Outage (MAO) and Recovery Time Objectives (RTO) are established for critical services such as email, remote desktop, internet, SharePoint, file access, Salesforce, and data analytics, typically allowing recovery within 4 to 8 hours, up to 48 hours for less critical systems.<br /><br />Critical systems like Remote Desktop Servers, Domain Controllers, File Servers, and Firewalls maintain redundancy and image-based backups. Data is backed up daily with offsite storage at Google Nearline and cloud retention for Office 365 data. Emergency response involves a dedicated team including senior management and IT leads, led by the COO or IT Team Lead, who assess situations and make vital decisions regarding relocation, equipment repair or replacement, staffing, and recovery priorities.<br /><br />Communication during disruptive incidents utilizes mobile phones, landlines, email, and messaging services. Recovery sites in Chevy Chase and Bethesda provide mirrored infrastructure for rapid resumption of operations. Supplier relationships demand continuity planning and contractual obligations to minimize disruption impact.<br /><br />The BCP addresses environmental disaster scenarios such as electrical outages, internet interruptions, water damage, storms, earthquakes, fire, and pandemics, evaluating likelihood and business impact. Annual testing via plan walkthroughs ensures preparedness, coordinated by the COO, who reviews results and initiates improvements. The plan is owned and approved by Oakleaf leadership, ensuring ongoing operational resilience.
Keywords
Business Continuity Plan
Oakleaf Group
Business Impact Analysis
Risk Treatment Plan
Maximum Acceptable Outage
Recovery Time Objectives
Data Backup and Recovery
Emergency Response Team
Communication Methods
Disaster Recovery Testing
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