What’s New in Claims-What’s New in Claims Slides

What’s New in Claims Slides

Pdf Summary

This educational program, accredited by the Registered Continuing Education Program (RCEP), is designed to help engineering professionals understand and mitigate risks that can lead to claims. Participants who complete the program receive a certificate, and the credit is reported to RCEP. The content is protected by U.S. and international copyright law.<br /><br />The program, presented by Nancy Rigassio (Executive Claims Counsel, AXA XL) and Nicole Mangino (Practice Leader, Oswald Companies), aims to: identify key factors contributing to recent claims against engineers; recognize strategies to prevent claims; learn how to draft effective contract clauses; and understand the rise of cyber claims alongside protection methods.<br /><br />Key non-technical risk drivers include client selection, communication, construction phase services, negotiation and contracts, project team capabilities, and quality management. The course emphasizes the importance of good documentation and quality assurance procedures to reduce errors and handle disputes proactively.<br /><br />Risk elements also stem from unclear scope of services, lack of change documentation, inexperienced clients, contractor issues, inappropriate construction observation, and inadequate shop drawing reviews. The combination of these factors often leads to claims.<br /><br />The program stresses the role of project teams and clients, underscoring that one individual's failures can jeopardize entire projects. Effective risk management includes conflict identification, documentation of scope changes, early dispute resolution plans, and clear assignment of responsibilities.<br /><br />Practical recommendations include maintaining thorough communication, implementing quality control processes, and drafting contracts with protective clauses. Understanding insurance coverage nuances is advised, as coverage depends on the specific policy terms and unique case facts.<br /><br />Overall, the program equips engineering professionals with knowledge and tools to mitigate liability risks, protect their firms, and improve project outcomes by focusing on documentation, communication, and managing client and contractor relationships effectively.

Keywords

engineering risk management

claims prevention

contract drafting

cyber claims

client selection

communication strategies

quality assurance

scope of services

dispute resolution

insurance coverage